This case study was performed with Dr.
Benjamin Choi of Metropolitan Urology
(Customer) and Healthcare Financial
Solutions (Independent AltaPoint Value Added
Reseller).
Problems before implementation of
combined AltaPoint EMR and Practice
Management System:
- Duplication of dictation for the same
exam information over and over.
- Communication with other doctors and
residents was difficult with hand written
notes.
- Duplication of work throughout the
practice, re-typing and re-entering
information.
Explanation of the Implementation
Process:
The implementation was carefully laid out
to include an analysis of the problems with
the current systems and processes in place
at the practice. AltaPoint EMR was carefully
customized to create the best working
solution for Dr. Choi. Dr. Choi's urology
exams were carefully laid out and customized
to his requirements and standards. Dr.
Choi's office was dedicated to working with
the AltaPoint EMR and to customizing the
system to work with their standards.
Comments from Dr. Choi:
When asked about the strengths of
AltaPoint, Dr. Choi responded with the
following:
-The strength of having a single system
combined practice management and AltaPoint
EMR - no need to worry about interface, the
extra cost of buying another software,
compatibility issues which limits the type
of software one can buy.
- It's easy to document with the customized
templates. It makes things much easier to
document. Timesaving is not the only point
of AltaPoint EMR. Efficiencies are also
improved.
- Adequate, legible documentation is
produced by the AltaPoint EMR to improve
upon our handwritten notes.
- Communication w/other doctors is also
improved.
- Feedback is great, residents and other
practitioners love it.
- Time-saving is a byproduct of being more
efficient and having more documentation.
- Dictation time is reduced, I don't have to
repeat the same dictation for similar exams
every single time.
- User friendliness is the key point of
AltaPoint that makes it compete with much
costlier systems.
Results:
- Dictation time is reduced.
- Better records go to other providers and
residents.
- Saving at least an hour a day (translates
into more time for more important matters).
- More secure records are available for
backup of critical information.
- Legible prescriptions - legible print out
with fax options, documented on the patient
file.
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